31bet launched in 2021, making it a relatively new player in the online scene. Licensed and regulated by the Curaçao Gaming Authority, it operates under license number 8048/JAZ2020-074. While 31bet hasn't racked up industry awards yet, its youth shouldn't be seen as a drawback. In my research, I found that this allows them to offer a modern platform with a focus on current player preferences, such as a wide selection of esports betting options and a streamlined mobile experience.
For customer support, 31bet provides players with several avenues to get assistance. They offer 24/7 live chat support directly on their website, which I found to be quite responsive. Additionally, you can reach them via email at support@31bet.com. While they don't seem to have a dedicated phone line, the readily available live chat and email options appear sufficient for most player needs.
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